Passes lets fans subscribe to creators, buy content, send messages, join - [Migrate from Fanhouse to Passes](https://help.passes.com/article/18c85a44-migrate-from-fanhouse-to-passes.md): ## Claim your Fanhouse account To claim your migrated Fanhouse account on Passes: 1. Sign up on Pa - [Passes](https://help.passes.com/article/cab584bc-passes.md): # What is Passes? Passes is a creator accelerator built to help creators build lasting businesses w - [Manage your fan account](https://help.passes.com/article/b51e7935-manage-your-fan-account.md):
You can manage your fan account from Settings. Use this area to update your paym - [Sign-in troubleshooting](https://help.passes.com/article/ea9cfafa-sign-in-troubleshooting.md): # Sign-in troubleshooting
If you’re having trouble signing in to Passes, start with the steps be - [Find and follow creators](https://help.passes.com/article/eb9dec88-find-and-follow-creators.md): You can discover creators on Passes through Home, Search, live streams, Premium discovery, and recom - [Access memberships and orders](https://help.passes.com/article/d0ac513f-access-memberships-and-orders.md): Use this guide to find your memberships, purchased content, shop orders, and livestream access on Pa - [Find and watch livestreams](https://help.passes.com/article/30e9560c-find-and-watch-livestreams.md): Fans can find livestreams from a creator’s profile or through Watch Streams in the navigation bar. - [Fan subscriptions](https://help.passes.com/article/1bdda005-fan-subscriptions.md):
Some creators offer paid memberships that give fans access to exclusive content, messages, livest - [Membership missing from Memberships view](https://help.passes.com/article/14716bc9-membership-missing-from-memberships-view.md): If a membership is missing from your normal Memberships view, check Hidden Memberships in your Membe - [How membership upgrades apply unused value as credit](https://help.passes.com/article/963b50a3-how-membership-upgrades-apply-unused-value-as-credit.md): - If you use the built-in membership upgrade option, the unused value from your current membership i - [Message creators and DM limits](https://help.passes.com/article/d0992c36-message-creators-and-dm-limits.md): Fans can message creators from the Messages section, as long as the creator’s messaging settings and - [Access creator Discord via membership](https://help.passes.com/article/a62531a4-access-creator-discord-via-membership.md):
Some memberships come with exclusive Discord access. Here’s how to get connected:
Guest Checkout lets you buy eligible content or shop items on Passes without logging in or creati - [Membership Pending: Access Not Activated](https://help.passes.com/article/33640cc4-membership-pending-access-not-activated.md): If your membership purchase is still pending and access has not activated, open Settings and go to P - [Troubleshooting Payment Failures](https://help.passes.com/article/21db8f22-troubleshooting-payment-failures.md): # Troubleshooting Payment Failures
If your payment fails on Passes, it usually means the payment - [Unrecognized charge](https://help.passes.com/article/4651de3a-unrecognized-charge.md): # Unrecognized charge
If you see a Passes charge you do not recognize, review your account activ - [Contact Passes Support](https://help.passes.com/article/3d4516ad-contact-passes-support.md):
If you need help with your Passes account, payments, memberships, orders, creator tools, or repor - [Deactivating fan account](https://help.passes.com/article/9adaae54-deactivating-fan-account.md): You can deactivate your account from your account settings.
Before deactivating, review any - [Estimate health insurance with Stride](https://help.passes.com/article/658364a1-estimate-health-insurance-with-stride.md):
Passes has partnered with Stride Health to help eligible users explore and enroll in health insur - [Passes NPS survey](https://help.passes.com/article/97c35026-passes-nps-survey.md):
Creators and fans may see an in-app survey asking them to share feedback about their Passes exper - [Sales tax](https://help.passes.com/article/610e3db4-sales-tax.md): ## What is sales tax? Sales tax is a government-imposed tax on the sale of goods and services. Depe - [Creator Referral Program](https://help.passes.com/article/32f6fe62-creator-referral-program.md): # Creator Referral Program Know someone who would be a strong fit as a creator on Passes? Refer the - [Promotions and discounts](https://help.passes.com/article/e736fd9e-promotions-and-discounts.md): Creators may offer promotions, discounts, or free trials on Passes. Availability depends on the crea - [Block and restrict users](https://help.passes.com/article/00f62fdf-block-and-restrict-users.md): If you run into inappropriate behavior, you can block, restrict, or report the user from their profi - [Export and Download Your Account Data](https://help.passes.com/article/924bcc0b-export-and-download-your-account-data.md): You can export key account data from your Passes settings. ## How to export your data 1. Go to Set - [Hacked account](https://help.passes.com/article/521b4ef0-hacked-account.md):
If you think your Passes account was hacked or accessed without permission, contact Passes Suppor - [Troubleshooting General App Issues](https://help.passes.com/article/a559b00d-troubleshooting-general-app-issues.md): If the Passes app is freezing, crashing, not loading, failing to send messages, or notifications are - [Create and monetize content](https://help.passes.com/article/37859c00-create-and-monetize-content.md): # Create and monetize content
Creators can use Passes to share content, build fan relationships, - [Creator eligibility](https://help.passes.com/article/a82bbd92-creator-eligibility.md): # Creator eligibility
Passes is built for creators who want to grow and earn from their audience - [Sign up as a creator](https://help.passes.com/article/cf57ce19-sign-up-as-a-creator.md):
You can apply to become a Creator on Passes by creating an account and completing the creator app - [Complete KYC verification](https://help.passes.com/article/c174cfd2-complete-kyc-verification.md):
To unlock Creator features on Passes, you may need to complete identity verification, also known - [Set up creator profile](https://help.passes.com/article/0b71576b-set-up-creator-profile.md): Your profile is your home base on Passes. It’s where fans find you, explore your content, and connec - [Creator Analytics Dashboard](https://help.passes.com/article/2718a78a-creator-analytics-dashboard.md):
The Creator Analytics Dashboard gives you a clear look at your performance, cont - [Screenshot Protection (Creators+)](https://help.passes.com/article/eda85909-screenshot-protection-creators.md): ## Who can use screenshot protection This feature is available to **creators** subscribed to **Crea - [Report a DMCA](https://help.passes.com/article/e44a2803-report-a-dmca.md): DMCA takedown requests are available to creators with an active Creators+ subscription. If you find - [Report inappropriate behavior](https://help.passes.com/article/4423fbc4-report-inappropriate-behavior.md): # Report inappropriate behavior You can block, restrict, or report another user from their profile - [Creators+ Plan](https://help.passes.com/article/8cd9e3ec-creators-plan.md): Creators+ gives creators access to advanced tools on Passes built to help grow, protect, and monetiz - [Connect Discord to memberships](https://help.passes.com/article/0f93bbc8-connect-discord-to-memberships.md): Connect your Discord server to Passes and automatically give fans access to the right Discord roles - [Livestreaming Setup & Management Guide](https://help.passes.com/article/b580c00a-livestreaming-setup-management-guide.md): ## What is livestreaming? Creators can start a live broadcast on Passes and monetize it through tip - [OBS Setup for Live Streaming](https://help.passes.com/article/f64e6d03-obs-setup-for-live-streaming.md): # OBS setup for live streaming ## What is OBS? OBS is free, open-source software for video recordi - [Start Livestream](https://help.passes.com/article/a144e757-start-livestream.md): Creators can start a livestream from the navigation bar or from mobile. ## Set up a livestream 1. - [Create and manage memberships](https://help.passes.com/article/68353999-create-and-manage-memberships.md): Creators can create memberships to give fans recurring access to exclusive content, messaging benefi - [Retain Members with Discounts and Pausing](https://help.passes.com/article/ba0e0170-retain-members-with-discounts-and-pausing.md): Creators can create retention discounts that are shown to fans when they try to cancel an eligible m - [Build audiences for Mass DMs](https://help.passes.com/article/8444c430-build-audiences-for-mass-dms.md): Creators can use Lists to organize fans into audience groups and message the right people from Analy - [DMs: Mass, Welcome, & 1:1](https://help.passes.com/article/ea584eba-dms-mass-welcome-11.md): Creators can use Messages to send mass messages, manage 1:1 conversations, and connect with fans dir - [Set up Automated Messages](https://help.passes.com/article/6fc1739d-set-up-automated-messages.md): # Set Up Automated Messages ## Overview
Automated Messages let creators build - [Smart Pricing for Mass Messaging](https://help.passes.com/article/3f600e74-smart-pricing-for-mass-messaging.md): ## What is Smart Pricing?
Smart Pricing helps you set unique prices for individual fans within a - [Sell merch in your Shop](https://help.passes.com/article/89abafaa-sell-merch-in-your-shop.md): Creators can sell merch, digital products, custom requests, event tickets, and personal items from t - [Organize Vault](https://help.passes.com/article/c0ecefe7-organize-vault.md): Vault helps creators upload, organize, schedule, and review content from one place. ## How to use V - [Chargebacks for creators](https://help.passes.com/article/d6d4eaf9-chargebacks-for-creators.md):
A chargeback happens when a fan disputes a payment through their bank or card provider. When this - [Set up and manage payouts](https://help.passes.com/article/9a17babd-set-up-and-manage-payouts.md): # Set up and manage payouts
Creators can set up a payout method to receive eligible earnings fro - [Tax Forms for $600+ Earnings (W-9 vs. W-8BEN)](https://help.passes.com/article/f64c8c9f-tax-forms-for-600-earnings-w-9-vs-w-8ben.md): Creators who earn $600 or more through Passes may be required to submit a tax form. The form you com