For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt

Membership Pending: Access Not Activated

If your membership purchase is still pending and access has not activated, open Settings and go to Payment History. If the Cancel option is available on the pending transaction, select Cancel. After the pending transaction is canceled, verify your payment details and retry the membership purchase. The Cancel option may not appear for every pending transaction. If you can’t cancel it or the payment remains stuck, contact Passes Support with your account email, creator or membership name, amount, date, and a non-sensitive screenshot of the pending status. Do not include full card or bank details.

Still need help?

The Passes support team is here to help. Send your question to help@passes.com.
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