For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt

Contact Passes Support

<p>If you need help with your Passes account, payments, memberships, orders, creator tools, or reporting an issue, you can contact Passes Support in a few ways.</p> ## Use Passes AI Chat <p>For quick help, go to <a href="https://www.passes.com/help">Passes AI Chat</a> and describe what you need help with.</p> ## Email support <p>If you still need help, email <a href="mailto:help@passes.com">help@passes.com</a>. Passes Support is available daily from 5 AM to 9 PM Pacific Time.</p> ## Report a bug or suggest feedback <p>To report a bug or send product feedback from your account:</p> <ol> <li>Go to <strong>Settings</strong>.</li> <li>Select <strong>Feedback</strong>.</li> <li>Choose <strong>Report a bug &amp; Suggest</strong>.</li> <li>Add the details of the issue or suggestion.</li> </ol> ## What to include <p>To help Support review your request faster, include:</p> <ul> <li>Your Passes username or account email.</li> <li>Whether you are using a fan, creator, or agency account.</li> <li>A short description of what happened.</li> <li>The device, browser, or app version you are using.</li> <li>Screenshots or the exact error message, if available.</li> </ul> <p>Passes reviews support requests under our <a href="https://www.passes.com/terms">Terms of Service</a> and <a href="https://www.passes.com/help/guidelines">Community Guidelines</a>.</p>

Still need help?

The Passes support team is here to help. Send your question to help@passes.com.
720 N Cahuenga Blvd, Los Angeles, CA 90038

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