For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt
Contact Passes Support
<p>If you need help with your Passes account, payments, memberships, orders, creator tools, or reporting an issue, you can contact Passes Support in a few ways.</p>
## Use Passes AI Chat
<p>For quick help, go to <a href="https://www.passes.com/help">Passes AI Chat</a> and describe what you need help with.</p>
## Email support
<p>If you still need help, email <a href="mailto:help@passes.com">help@passes.com</a>. Passes Support is available daily from 5 AM to 9 PM Pacific Time.</p>
## Report a bug or suggest feedback
<p>To report a bug or send product feedback from your account:</p>
<ol>
<li>Go to <strong>Settings</strong>.</li>
<li>Select <strong>Feedback</strong>.</li>
<li>Choose <strong>Report a bug & Suggest</strong>.</li>
<li>Add the details of the issue or suggestion.</li>
</ol>
## What to include
<p>To help Support review your request faster, include:</p>
<ul>
<li>Your Passes username or account email.</li>
<li>Whether you are using a fan, creator, or agency account.</li>
<li>A short description of what happened.</li>
<li>The device, browser, or app version you are using.</li>
<li>Screenshots or the exact error message, if available.</li>
</ul>
<p>Passes reviews support requests under our <a href="https://www.passes.com/terms">Terms of Service</a> and <a href="https://www.passes.com/help/guidelines">Community Guidelines</a>.</p>
Still need help?
The Passes support team is here to help. Send your question to help@passes.com. 720 N Cahuenga Blvd, Los Angeles, CA 90038