For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt
Get started as a fan
# Get started as a fan
<p>Passes lets fans subscribe to creators, buy content, send messages, join livestreams, purchase shop items, and support creators directly.</p>
<p>To get started, create a fan account, find creators you want to follow, and choose the experiences you want to access.</p>
## Create a fan account
<ol>
<li>Go to Passes.</li>
<li>Sign up with your email, phone number, or available login option.</li>
<li>Follow the prompts to verify your account.</li>
<li>Add a payment method if you want to subscribe, buy content, tip, or make purchases.</li>
</ol>
<p>You must use accurate account information and follow Passes rules when using the platform.</p>
## Find creators
<p>You can discover creators through creator links, search, recommendations, social media, or direct invites from creators.</p>
<p>When you visit a creator’s page, review their available memberships, posts, shop items, livestreams, and other offers before purchasing.</p>
## Subscribe to a creator
<p>Some creators offer memberships with recurring billing. Memberships may include access to exclusive posts, messages, communities, livestreams, or other creator benefits depending on what the creator offers.</p>
<ol>
<li>Go to the creator’s Passes page.</li>
<li>Choose the membership or offer you want.</li>
<li>Review the price, billing terms, and included benefits.</li>
<li>Confirm your payment.</li>
</ol>
<p>Subscriptions renew automatically unless you cancel before the next billing date.</p>
## Buy content or shop items
<p>Creators may sell paid posts, unlocked content, custom offers, digital items, merchandise, event access, or other shop items.</p>
<p>Before buying, review the title, description, price, preview, delivery details, and any terms shown at checkout.</p>
## Message creators
<p>Some creators allow fans to send messages. Depending on the creator’s settings, messaging may be free, paid, or available only to certain fans or members.</p>
<p>Creators choose how they manage their inbox and may not be able to respond to every message.</p>
## Join livestreams or calls
<p>If a creator offers livestreams or one-on-one calls, review the date, time, price, access rules, and description before purchasing or joining.</p>
<p>Make sure you are logged in with the account used to buy access.</p>
## Manage payments and memberships
<p>You can review your payment methods, billing history, purchases, and active memberships from your account settings.</p>
<p>If you no longer want a recurring membership, cancel it before the next billing date. Canceling a membership stops future renewals, but it does not automatically refund past charges.</p>
## Stay safe on Passes
<p>Only use Passes through official Passes pages and links. Do not share your password, verification codes, full card number, CVV, bank login, or government ID in chat.</p>
<p>If something looks suspicious, such as an unexpected charge, impersonation, scam, unsafe content, or account access issue, gather the relevant account and transaction details before asking the agent for help.</p>
Still need help?
The Passes support team is here to help. Send your question to help@passes.com. 720 N Cahuenga Blvd, Los Angeles, CA 90038