Guest Checkout Guide

Guest Checkout lets you buy eligible content or shop items on Passes without logging in or creating an account first. After checkout, you can activate your account to manage purchases, view history, or access account-only features. ## What you can buy with Guest Checkout <ul> <li>Shop items shared through a creator’s link.</li> <li>Paid posts shared through a creator’s link.</li> <li>Paywall livestream access.</li> <li>Creator memberships.</li> </ul> Guest Checkout is not available for messages or pay-per-minute livestreams. ## How Guest Checkout works <ol> <li>Open the creator’s shared link.</li> <li>Select the item, post, livestream, or membership you want to buy.</li> <li>Enter your payment details. For physical shop items, enter your shipping address too.</li> <li>Complete checkout.</li> <li>After payment, follow the prompt to activate your account if you want full access to account tools.</li> </ol> ## Activating your account To activate your account, use the same email address you entered during Guest Checkout. Your email may already be pre-filled from checkout. Activation may be needed to view purchase history, manage memberships, cancel subscriptions, watch livestream replays, or access content from your account later. ## Guest Checkout for memberships You can buy a creator membership through Guest Checkout, but you will need to activate your account to manage or cancel the membership later. For more on subscription billing, renewal timing, cancellations, and lifetime memberships, see <a href="https://help.passes.com/article/1bdda005-fan-subscriptions">Fan subscriptions</a>. ## If you entered the wrong email If you mistyped your email during Guest Checkout, contact Passes Support as soon as possible. Include the email you meant to use, the email you may have entered, the purchase amount, and the purchase date. ## If you cannot access your purchase If you paid but do not see access, you may have checked out with a different email or entered your email incorrectly. Check your receipt email first, then contact Passes Support if you still need help. For payment method and billing help, see <a href="https://help.passes.com/article/6ea2ba86-fan-payments-methods-and-billing">Fan payments: methods and billing</a>.

Guest Checkout Guide

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